CLICK & CONNECT GUIDE

Click on the links below to jump to a specific section or page

  1. Purchasing an Event
  1. System Requirements & Browsers
  1. How to Broadcast a Live Event

CONTACT US

1. Purchasing an Event

If you have already pre-purchased an event

  1. Go to nobadseats.com and log in.
  2. Select THE EVENT you want to watch from any banner or event page
  3. Click BROADCASTING NOW (must be logged in to see this button). This will take you to the LIVE EVENT
  4. Turn up the volume and wait for the show to start!

If you need to purchase an event

  1. Go to nobadseats.com and log in.
  2. Select THE EVENT you want to watch from any banner or event page
  3. Click ‘PURCHASE EVENT’
  4. Once you have completed the registration and purchased the event, click ‘BROADCASTING NOW’ (must be logged in to see this button). This will take you to the LIVE EVENT
  5. Turn up the volume and wait for the show to start! 

2. System Requirements & Browsers

To watch an event on No Bad Seats, please ensure you have the following:

System Requirements

Windows 7 or higher, Mac OS X 10.6 or higher

Supported Desktop Browsers

Google Chrome 45

Mozilla Firefox 49+

Safari 10+

Microsoft Edge 15+ Supported Mobile Browsers Chrome 45+, Safari 10+ (iOS)

Internet Connection

The minimum recommended download speed is 5-10mbps. Check your connection at www.speedtest.net.

Smart TVs

Browsers on Smart TVs are not supported at this time.

Internet Explorer

Due to the deprecation of Flash, playback support for Internet Explorer 11 ended on June 16, 2020. All versions of Internet Explorer are no longer supported; see Microsoft’s statement regarding Internet Explorer support.

Broadcasting from a Secure Network

If you are broadcasting from a secure network (for example, any corporate or school network), your institution may be using a firewall service that may restrict access to certain domains that stream live video. In this case, please your IT Support to configure your network/browser.

 

No Bad Seats recommends “whitelisting” or “un-restricting” certain domains to ensure smooth viewing of events.

Before an event is going live, please contact help@nobadseats.com if you believe you may have issues and guide you through the process.

After purchasing access to an event, you can also go to the BROADCASTING NOW page and attempt to view it. This will immediately show if there are any issues.

Please Note: This will not affect individual users on home networks or mobile network services which do not restrict content.

3. How to Broadcast a Live Event

Getting Started

We recommend starting with the following three steps:

  1. Check your download speed at speedtest.net
  2. Clear your browser’s cache and ensure your browser is updated to the most recent
  3. Update your browser and operating system to the latest

Desktop Browser

No Bad Seats event pages work on ALL major browsers on Windows and macOS. We recommend using Google Chrome, Mozilla Firefox, or Safari when viewing the Broadcast/Livestream from your computer.

If you are having trouble viewing a live event on No Bad Seats, our servers may be sending the video stream at a bitrate higher than your connection can handle. If these issues persist, please contact help@nobadseats.com with your local speed test result to further help you.

Mobile Browser

Live video streamed from No Bad Seats is viewable on ALL iOS and Android mobile browsers.

To view an event on a mobile device, open the browser on your mobile device.

  1. Go to nobadseats.com and log in
  2. Go to the event page you wish to view
  3. On the event page, click the BROADCASTING NOW You may be required to push the PLAY button depending on your device and browser.

Chromecast

If you own a Chromecast, you may be able to use it in conjunction with No Bad Seats to watch the Broadcast/Livestream event on your TV.

Please note: No Bad Seats support cannot assist with Chromecast usage or troubleshooting at this time.

Chromecast On Your Desktop Computer or Android Device

When you open a No Bad Seats webpage on Google Chrome, the Chromecast icon will appear on the player.

Select it to start casting that event on your TV.

Casting a Chrome tab or Entire Desktop

You can use a Chromecast device to show a Chrome tab or your screen on your TV. However, some plug-ins like Silverlight, QuickTime, and VLC are not supported.

To Show Chrome on Your TV

You cannot show tabs or screens using Chrome on iOS devices. To show Chrome on your TV, you will need:

  1. A Chromecast, Chromecast Ultra, or TV with Chromecast Built-In.
  2. A computer and Wi-Fi network with the minimum system requirements
  3. A recent version of Google Chrome (version 72 or higher)
  4. Your computer and Chromecast device connected to the same Wi-Fi

Additional Support: Check the Wi-Fi network of your Chromecast device.

 

Cast a Tab from Chrome

  1. On your computer, open
  2. At the top right, click More
  3. Choose the Chromecast device where you want to watch the If you are already using the Chromecast, your content will replace what is on your TV.
  4. When you have finished, click Cast Stop casting (found to the right of the address bar).

What you will see in Chrome

When your tab is showing on a TV, you will see Display.

To the right of the address bar, next to your extensions, you will see Active Cast. To use a shortcut in Chrome, add the Cast button

Cast Videos and Media

  1. On the video or media that you are watching, click
  2. You will see the video or images on your computer and TV, but you will only hear sound on your TV. Sounds for other tabs and apps will still play on your

Cast your Computer Screen

You can display your entire computer screen using Chrome on Mac, Windows, and Chromebooks.

Please Note: To hear audio on your TV, you may need to use a Windows computer.

  1. Open Chrome on your
  2. At the top right, click More
  3. At the top, next to ‘Cast To,’ click the Down
  4. Click Cast
  5. Choose the Chromecast device where you want to watch the

Cast Music and Videos from Your Computer

  1. On your computer, open
  2. At the top right, click More
  3. At the top, next to ‘Cast To,’ click the Down
  4. Click Cast
  5. Select a file.
  6. Choose your Chromecast device where you want the file to

Cast your entire Android Screen

  1. Make sure that your mobile phone or tablet is on the same Wi-Fi network as your Chromecast
  2. Open the Google Home
  3. Tap the device for which you want to cast your
  4. Tap Cast my

Apple TV

To stream content from a Mac, iOS device, or iPadOS device to Apple TV, both Apple TV and the shared device must connect to the same network.

See the Apple Support article How to AirPlay video and mirror your device’s screen for more information.

Please Note: No Bad Seats support cannot assist with Apple TV usage or troubleshooting at this time.

Mirror the screen of an iOS or iPadOS device on Apple TV

  1. On the iOS or iPadOS device, swipe to open Control Centre, tap, then select Apple TV in the list of AirPlay
  2. To end mirroring, make sure Control Centre is open on your device, tap, then tap Stop

Cast your entire Android Screen

  1. Make sure that your mobile phone or tablet is on the same Wi-Fi network as your Chromecast
  2. Open the Google Home
  3. Tap the device for which you want to cast your
  4. Tap Cast my

Stream video from an iOS or iPadOS device to Apple TV

Start playing video on the iOS or iPadOS device, tap in the video window, then select Apple TV in the list of AirPlay devices.

Please Note: Resolution is limited to the broadcasted event. Please note the Apple iOS is usually 720p or 1080p, depending on the device being used to view the No Bad Seats live stream or broadcast.

Mirror Samsung Smartphone to Smart TV

Before you try out the below recommendations, update your device’s software and related apps to the latest version.

  1. Go to Settings > Software
  2. Tap on Download and
  3. Follow the on-screen

Please note: No Bad Seats support cannot assist with Samsung usage or troubleshooting at this time.

Connect with Smart View

Follow the following steps below to mirror with Smart View through WiFi.

  1. Swipe down from the top screen to open the Quick panel > tap on the Smart View
  2. Select your TV from the list of available devices (you may need to enter a PIN).
  3. Select Start now on the pop-up message that says, ‘Start casting with Smart View?’

If the mirroring image is small on the screen, you can change the aspect ratio.

  1. Go to Smart View > Tap on More Options (three vertical dots).
  2. Tap Settings > Phone aspect
  3. Select Fullscreen on the connected device to make it a full

Some TVs may require you to switch inputs or turn on screen mirroring. Check if Smart View is allowed on the TV (Settings > General > External Device Manager > Device Connect Manager > Access Notification).

Please Note: Mobile phones and TVs must be connected to the same Wi-Fi.

Contact Us

We aim to make your broadcast experience as seamless as possible.

If you have any troubles on the night of an event, email us at help@nobadseats.com or use the ‘support chatbot’ available on our site during a live event.